What are your rates?
Each program we set up is personalized depending on the child and the parent's needs and therefore it is almost impossible to quote a rate until we discover your needs. The very best way to determine what child care will cost is to come in for an appointment where we can discuss your needs, our plans, and prices. All meals, curriculum, activities (excluding optional field trips and fundraising activities) are included in your program price.
what holidays are you closed for?
We understand that you have to go to work, so we close for very few holidays though out the year. We are closed on New Years' Day, Good Friday, Independence Day, Labor Day, Thanksgiving Day and Black Friday, and Christmas Day. Occasionally we are closed on Memorial Day or Christmas Eve, depending on school schedules. We also may close a few hours early on Mardi Gras, Christmas Eve, and New Years' Eve.
what does quality 2 star rated mean?
Louisiana has a voluntary program called "Quality Start". Centers volunteering to be on the program are required to maintain higher standards and education. At a 2 star level, we must ensure that we have zero deficiencies (based off of Licensing Regulations) and our Lead Teachers must have a higher level of education.
do you accept child care assistance?
Absolutely! We accept all state subsidized payments.
how many staff members are cpr and first aid certified?
We require that every member of our staff maintain a current certification in both CPR and First Aid, even though the state dictates that only 50% must have these credentials.
are children of different ages grouped together in one room?
No. For the safety and comfort of your child, we group children according to their age. In this way, we can guarantee age-appropriate activities and play. (children with developmental delays may be grouped with a developmentally appropriate group)
do you welcome parent involvement? can i stop by unannounced?
The answer to both is a resounding, "YES!". Our centers are a community that embraces the whole family. We host events throughout the year to encourage families to be involved in their child's experience. And, if you'd like to get an inside look at your child at play or in the classroom, you can view your child on our webcasting system.
how often do you clean the rooms and toys?
All of our facilities (including toys) are cleaned at least once a day. The infant room is cleaned twice a day, and the changing tables are disinfected after each diaper change.
what is your policy regarding sick children?
In order to keep our children and their families, and our staff, as healthy as possible, we require that any child with a fever, vomiting, diarrhea, or contagious disease be kept at home.
how large is your playground?
We have the largest playground areas around town. Appletree Kids has two spacious, well-equipped playgrounds, one for each age group, so that children are only exposed to age-appropriate activities and equipment. Adventure Camp boasts a beautiful, shaded by large live oak trees, playground. Each playground is fenced in and accessible through our webcasting system for the children's security.
what if someone other than my spouse/partner or me has to pick up my child?
In order to protect your child, we require that you provide the names of any individual who has permission to pick up your child. We require advance notice from you, in writing, when someone other than an authorized contact will be picking up your child and will check identification.
what security measures are in place to protect my child?
Your child's safety and your peace of mind are of the utmost concern at Appletree Kids, Inc. Our entire facilites are fenced in and the outside entrance is monitored throughout the day. All visitors must register in our office, and we also maintain video monitoring in every classroom and playground. All of our staff members, substitutes, social workers, therapists, and volunteers must pass a full criminal background check. We do not hire, or allow to work in the centers in any capacity, anyone that has been convicted of a felony or a validated case of child abuse or neglect.
do you provide meals and snacks?
Yes! In fact, we maintain a kitchen and a full time cook so that we can prepare and serve nutritious, home cooked meals and snacks for the children. AKI participates in the Child and Adult Care Food Program, a program sponsored by the USDA to ensure that all children are served the correct foods in the correct amounts. No child goes hungry!
what if i am not happy after i enroll my child?
We understand that you might change your mind. we've build our reputation on happy families, and one way we do that is by offering a complete refund if you or your child is not satisfied within the first two weeks at Appletree Kids, Inc. - by refunding your first two weeks' tuition. We believe that any childcare center or preschool should be willing to offer this same guarantee!
what happens if i need to un-enroll my child for unforeseen circumstances?
Even though those words are words we don't want to hear (we get attached to our kiddos!), we understand when circumstances beyond your control required you to pull your child out of child care. Since we don't charge a deposit up front when you enroll, if you do have to leave before either the school year or the summer (depending on which semester you are enrolled for), we just ask for a termination fee equal to one week's worth of tuition. And hopefully we will see you again at alumni events and when the situation changes, we would love to have your child back in care.